TERMS OF SERVICE

TERMS OF SERVICE

Oct 11th, 2021

Last updated: Oct 21st, 2021

Address:

Imperia Online JSC

VAT number: BG205098993

 

Infinity Tower

69 Bulgaria Blvd., fl. 16

Sofia, 1404

Bulgaria

 

Contacts:

E-Mail: siegeww2-support@imperialsupport.org

Phone/Fax : +359 24 233 244, Not for game support

TERMS OF SERVICE - Imperia Online JSC

The following terms of service (the “Terms“) constitutes an agreement between you (“user“, “you“) and Imperia Online, JSC (“Imperia Online” “we,” “our” or “us“). These Terms govern your use of our games provided on a mobile platform (for example, iOS and Android), online discussion board related to the games, websites (including https://www.siegeworldwarii.com/) and other related services (collectively the “Service“).

 

Please read these Terms carefully before you start to use the Services. By using the Services (or installing any game or clicking to accept or agree to the Terms when this option is made available to you), you accept and agree to be legally bound by these Terms and our privacy policy, found here (“Privacy Policy“), which is hereby expressly incorporated herein by reference. If you access the Service from a Social Networking Site (“SNS”), such as Facebook or Google+, you shall comply with its terms of service/use as well as these Terms.

 

No person under the age of 13 or who is a minor under his/her local legislation is eligible to use the Service. By accessing or otherwise using the Service, you represent and warrant that you are i) age 13 or older, ii) eligible to use the Service and iii) you understand and agree to these Terms. In the event that you are of the age of 13 or older but a minor in your country, you represent that your legal guardian has reviewed and agreed to these Terms.

 

BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.

1. YOUR ACCESS TO THE SERVICE

Subject to your agreement and continuing compliance with these Terms and any other relevant Imperia Online JSC policies, Imperia Online JSC grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use the Service for your own private and non-commercial purposes. You agree not to use the Service for any other purpose.

 

Except as specifically allowed pursuant to these Terms, you are not entitled to use, copy, store, modify, transfer, distribute, sell, rent or otherwise make publicly available your account, the Service, a part thereof or the material contained therein in any way. Your use of the Service is subject to these Terms and any reasonable instructions provided by Imperia Online JSC from time to time.

 

You represent and warrant that the information you provide or provided in connection with registration to, and use of the Services (such as your contact information) is true and accurate. You must keep the password (including without limitation password and other means to access your account or user ID) required for the use of the Service secret and not disclose it to anyone else. You may not assign or transfer your user ID to a third party and you may not allow a third party use the Service with your user ID. If a third party has obtained your password or you have a reason to believe that a third party has obtained your password, you must immediately inform Imperia Online JSC. You are responsible for actions taken by using your user ID until you have informed us of the loss of the password and Imperia Online JSC has had a reasonable time to prevent the use of the Service with the user ID.

 

No devices or connections necessary for the use of the Service are provided subject to these Terms. For the sake of clarity, you are responsible for purchasing, maintaining and updating such devices and connections (including data security) and for any costs related thereto.

Your Account

You can’t sell, transfer or allow any other person to access your account or Login Credentials, or offer to do so. You are solely responsible for anything that happens through your account, including all uses of the login information and purchases made, whether or not authorised by you.

2. USER CONDUCT AND ENFORCEMENT RIGHTS

Imperia Online JSC reserves the right to terminate or restrict your access to the Service or a part thereof (including the online discussion board and in-game chat function) permanently or temporarily without prior notice if you violate these Terms or if you abuse the Service. Imperia Online JSC is entitled to prevent access to the Service if we have reason to believe that you are engaged in illegal activity or compromise other users’ or Imperia Online JSC’ data security or privacy or if Imperia Online JSC receives a notice that Your password has gotten into the hands of a third party. Furthermore, Imperia Online JSC may delete or amend your game progression that has been achieved in violation of these Terms or otherwise abusing the Service.

 

You agree that you are responsible for your own conduct and User Content (as defined below in Section 4) while using the Service, and for any consequences thereof. You agree that you will not:

  • use our Service to engage in illegal, abusive, harmful, offensive or otherwise toxic behavior, such as by repeatedly posting content on unsolicited basis or otherwise encumbering the Service, our customer service or other users;

  • use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service;

  • attack, induce a disruption on or try to gain unauthorized access to other users’ accounts or the servers used by the Service;

  • intentionally exploit any in-game bugs (for example, to gain an advantage for yourself or harm other users or otherwise interfere with intended gameplay);

  • disrupt or otherwise adversely affect the normal flow of the Service or act in a manner that may negatively affect other users’ experience when using the Service;

  • pose as or claim to be another person, whether this person be another user, a Imperia Online JSC employee or a third party where possible through the use of any kind of virtual identity including, but not limited to, in-game nicknames or online discussion board avatars;

  • attempt to decompile, reverse engineer, disassemble or modify any part of our Service; and/or

  • use our Service in any other way not permitted by these Terms or in conflict with the spirit or intent of these Terms.

If you notice or suspect other users cheating or if you identify a bug or error in our Service, please report it to our support team as soon as possible via the following email: siegeww2-support@imperialsupport.org

We reserve the right to delete your account if no activity is conducted by you in relation to the account for 180 or more days. In such event, you may no longer be able to access and/or use any Virtual Items (as defined below) associated with that account and no refund will be offered to you in relation to the same.

 

 

3. INTELLECTUAL PROPERTY AND OWNERSHIP RIGHTS

All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions and audio-visual effects) are either owned or licensed by Imperia Online JSC. Imperia Online JSC reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service.

 

Notwithstanding any provision to the contrary herein, you acknowledge and agree that you have no right or title in or to any content that appears in the Service, including without limitation the virtual goods or currency appearing or originating in any of Imperia Online JSC’ games, whether earned in a game or purchased from Imperia Online JSC, the game account itself, or any other attributes associated with an account or stored on the Service.

 

 

4. USER CONTENT

“User Content” means any communications, images, sounds, and all the material, data, and information that you upload or transmit through an Imperia Online JSC game client or the Service, or that other users upload or transmit, including without limitation any in-game chat text or online discussion board text, pictures or uploaded files. By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant that such transmission or submission (a) is accurate and not confidential; (b) is not in violation of any laws, contractual restrictions or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the User Content; (c) does not contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (d) does not consist of any unsolicited or unauthorised advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’ or any other form of solicitation; (e) could not reasonably be viewed as unlawful, harmful, harassing, defamatory, libellous, obscene or otherwise objectionable; and (f) you acknowledge and agree that any of your personal information within such content will at all times be processed by us in accordance with our Privacy Policy. We have the right at any time to remove uploaded User Content from our Services if we decide in our sole discretion that it results in or from a breach of any part of these Terms, or that it may bring us or our Services into disrepute.

 

We may monitor and use different technical measures to monitor your User Content (including your chat text) and your interactions with the Service. This is done to prevent cheating, reduce toxic player behavior and improve our Services. By using our Services and agreeing to these Terms, you hereby issue your explicit and irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation your chat text. Despite the above, you acknowledge that we have no obligation to actively monitor User Content that is contributed by people that use our Services and we make no undertaking to do so.

 

You hereby grant to Imperia Online JSC an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Service, including marketing and promotions of the Service.

 

You understand that aside from the explicit principles and processes for promoting your privacy provided by our Privacy Policy in regard to your personal information, all User Content provided by you to us and by the way of the Service to other users, including without limitation any in-game chat text, might be publicly available information accessible by other users or third parties. Imperia Online JSC recommends that you always consider what kind of information to include in User Content published through the Service.

 

 

5. FEES AND PURCHASE TERMS

5.1. Purchases

In the Service you may purchase, with “real world” money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) “virtual currency”, including but not limited to virtual cash or “flooz”, all for use in our games and (b) “virtual in-game items” (together with “virtual currency”, "Virtual Items"). You are only allowed to purchase Virtual Items from us or our authorised partners through the Service, and not in any other way.

 

We reserve the right to control, regulate, change or remove any Virtual Items without any liability to you. The transfer of Virtual Items is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, redeem or otherwise transfer Virtual Items to any person or entity, including but not limited to Imperia Online JSC, another user or any third party.

Please note that when you purchase a licence to use Virtual Items from us, you acknowledge and agree that we will begin the provision of the Virtual Goods or Virtual Money to you promptly once your purchase is complete and therefore your right of withdrawal is lost at this point.

 

5.2. Payment of Fees

You agree to pay all fees and applicable taxes incurred by you or anyone using an account registered to you. Imperia Online JSC may revise the pricing for the goods and services offered through the Service at any time. All claims arising in connection with purchases shall be directly addressed towards the application platform operators (Apple in the case of iOS and Google in the case of Android), and you understand and agree that Imperia Online JSC shall not have any obligation and will not refund any purchases on its own.

YOU ACKNOWLEDGE THAT Imperia Online JSC IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

 

 

6. UPDATES TO THE SERVICE

Imperia Online JSC may update its products and subsequently require that you accept updates to the Service and to Imperia Online JSC’ games you have installed on your devices. You acknowledge and agree that Imperia Online JSC may update the Service and games made by us, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play our games.

 

 

7. LIMITATION OF LIABILITY

THE SERVICE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. Imperia Online JSC DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT INTERRUPTION OR ERROR-FREE. FURTHER, Imperia Online JSC SHALL NOT BE LIABLE FOR THE CONTENT IN THE SERVICE, INCLUDING WITHOUT LIMITATION THE DATA, OR ANY OTHER INFORMATION EXCHANGE MEDIA ON OR CONNECTED WITH THE SERVICE.

 

Imperia Online JSC shall not be liable for direct or indirect damages caused by a possible delay, a change or loss of a service, product or material transferred through the Service. Imperia Online JSC is not liable for direct or indirect damages caused by interruptions and disturbances including loss or delay of data or changes in data due to technical defects or maintenance. Further, Imperia Online JSC disclaims any liability for direct or indirect damages caused to you by harmful programs (viruses, worms or the like) or incorrect content in the Service. Imperia Online JSC bears no liability for damages caused by You or by a third party.

Imperia Online JSC’ maximum liability for direct damages caused to you or your property is at all times limited to the amount paid by you for the use of the Service or part of it during the twelve months immediately preceding the event that gave reasons for the claim. Imperia Online JSC is never liable for any indirect or unforeseeable damages caused to you at any given circumstances.

 

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you. To the extent that Imperia Online JSC may not, as a matter of applicable law, disclaim any warranty or limit its liability as set forth herein, the scope of such warranty and the extent of the liability of Imperia Online JSC shall be the minimum permitted under such applicable law.

 

 

8. INDEMNIFICATION

You agree to indemnify, defend and hold Imperia Online JSC and its officers, directors, employees, agents and representatives harmless from and against all damages, liabilities, costs, losses and expenses (including reasonable attorneys’ fees) arising out of or resulting from: (i) your use of the Service or Materials; (ii) Materials you submit, post to or transmit through the Service; (iii) any actual or alleged breach by you of these Terms; and/or (iv) your violation of any rights of another.

 

 

9. MODIFICATION OF THESE TERMS

Imperia Online JSC reserves the right, at any time, to modify, alter, or update the terms and conditions of these Terms without prior notice. Modifications shall become effective immediately upon being posted at the Service. You are bound by any such modifications and should therefore periodically visit this page to review the then current Terms to which you are bound. Your continued use of the Service or any webpage or feature available through Service after the modifications are posted constitutes an acknowledgement and acceptance of these Terms and its modifications. If, at any time, you do not wish to accept these Terms, you may not use the Service.

 

 

10. TERMINATION OF SERVICE

Imperia Online JSC reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, Imperia Online JSC shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services. Termination of your account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.

You may terminate your account at any time and for any reason by contacting us at siegeww2-support@imperialsupport.org informing us that you wish to terminate your account.

 

 

11. JURISDICTION, CHOICE OF LAW AND FORUM

If a dispute arises between you and Imperia Online JSC, we strongly encourage you to first contact us directly to seek a resolution by going to our customer support site at siegeww2-support@imperialsupport.org. These Terms of Service and any dispute arising out of or related to it or Privacy Policy or the Service shall be governed in all respects by California law, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Imperia Online JSC must be resolved exclusively by a court located in Los Angeles, California.

 

 

12. GENERAL PROVISIONS

12.1. Additional Terms for App Store Apps

If you downloaded the Service from the Apple Store, you agree to use the Service only on any iOS devices that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service.

 

If you downloaded the Service from any app store or distribution platform, including Apple App Store, Google Play or Amazon Appstore, (” Platform“), you acknowledge and agree that: (i) these Terms are concluded between you and Imperia Online JSC and not with the Platform. Imperia Online JSC is solely responsible for the Services; (ii) the Platform has no obligation to provide maintenance or support services regarding the Service; (iii) in the event of any failure of the Services to conform to any applicable warranty, you may notify the Platform, and the Platform will refund the purchase price for the Service to you (if applicable) and, to the maximum extent permitted by applicable law, the Platform will have no other warranty obligation whatsoever regarding the Services. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the Services to conform to any warranty will be the sole responsibility of Imperia Online JSC; (iv) the Platform is not responsible for addressing any claims you or any third party may have relating to the Service or your possession or use of the Service, including product liability claims; claims that the Service fails to conform to any applicable legal or regulatory requirement and claims arising under consumer protection or similar legislation; (v) the Platform and their subsidiaries are third-party beneficiaries of these Terms as related to your license of the Service, and that, upon your acceptance of these Terms, the Platform will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the Service against you as a third-party beneficiary thereof; and (vi) you agree to comply with all U.S. and foreign export laws and regulations to ensure that neither the Service nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. By using the Service, you represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and you are not listed on any U.S. Government list of prohibited or restricted parties.

 

12.2. Assignment

Imperia Online JSC may assign or delegate these Terms of Service and/or the Imperia Online JSC Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without Imperia Online JSC’s prior written consent, and any unauthorized assignment and delegation by you is ineffective.

 

12.3. Supplemental Policies

Imperia Online JSC may publish additional policies related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms of Service.

 

12.4. Entire Agreement

These Terms of Service, any Supplemental Policies and any documents expressly incorporated by reference herein (including the Imperia Online JSC Privacy Policy), contain the entire understanding of you and Imperia Online JSC, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.

 

12.5. No Waiver

The failure of Imperia Online JSC to require or enforce strict performance by you of any provision of these Terms of Service or the Imperia Online JSC Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of Imperia Online JSC’s right to assert or rely upon any such provision or right in that or any other instance.

The express waiver by Imperia Online JSC of any provision, condition, or requirement of these Terms of Service or the Imperia Online JSC Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

Except as expressly and specifically set forth in these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by Imperia Online JSC shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of Imperia Online JSC.

 

12.6. Notices

We may notify you via postings on https://www.siegeworldwarii.com/ and via e-mail or any other communications means to contact information you provide to us.

Any notices that you provide without compliance with this Section on Notices shall have no legal effect.

 

12.7. Equitable Remedies

You acknowledge that the rights granted and obligations made under these Terms of Service to Imperia Online JSC are of a unique and irreplaceable nature, the loss of which shall irreparably harm Imperia Online JSC and which cannot be replaced by monetary damages alone so that Imperia Online JSC shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.

You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any Imperia Online JSC game, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 7 (if any).

 

12.8. Force Majeure

Imperia Online JSC shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Imperia Online JSC, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Imperia Online JSC’s control such as war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.